If you are currently offering in-house patient financing as a way of helping your patients pay for care, we want to encourage you to look at FaaS (Finance as a Service) as a way of managing the program. Most of the national providers who have converted to our FaaS model, offered in-house patient financing as a necessary part of growing their business. Unfortunately, that meant managing things like credit, missed payments, balance reconciliation, patient disputes and the litany of regulatory burdens that come along with being a lender to your own patients. We saw this as an opportunity to help, so we built the nation’s first FaaS model, nearly 7 years ago.

We encourage you to continue working with great providers like CareCredit, Wells Fargo, LendingClub and others who offer you the ability to be paid up-front. In those cases where the primary medical lenders do not approve your patient we see no reason to leave these patients behind. Our state of the art credit decision system helps you understand the risk of carrying a balance for your patients and our down-payment modeling helps to mitigate these risks. Want to charge interest so you earn from the credit extended? We do that too.

We invite you to learn more about this unique program and see why some of the nation’s leading healthcare organizations trust Healthcare Finance Direct to manage their patient payment programs. I encourage you to reach out directly to me at epowers@healthcarefinancedirect.com or call me on my direct line at 661.616.5355 and realize a new way of giving your patients credit. www.healthcarefinancedirect.com

Some friends of mine always sign their emails off with the tag line "With Gratitude". When I first saw this I thought, wow that is a great way to express or convey an emotion that is not very common in today's business climate. So with their permission I started using it on my emails. Not wanting to change my "canned" signature I began typing it into emails before sending them. As I did I noticed that I was consciously requiring myself to be grateful for everything I was doing and expressing that gratefulness to others. My attitude toward many things has changed since I began this journey of gratitude. 

I could write a long list of things I am grateful for and cite the usual family, being a cancer survivor, a growing business and so on, those are the big and important things in life. Being grateful for a response to a business question or a request for information takes it to a new level where it actually has an effect on your attitude throughout your day.

So my challenge to you is to try it for 1 day. When you finish typing your next email instead of saying "Thank You" or "Sincerely" type the words "With Gratitude" and see how you feel after.

With Gratitude,


You walk into your doctors office and get the medical treatment you need and you walk out having paid your $25.00 co-pay, flash forward 30 days and you now have a $597.99 bill from your doctor. What to do? Most people will wait until the second bill comes to see if they adjust the balance due after the insurance company pay's their share. Now 60 days later you decide it is just a medical bill and after all it's only 60 days past due so you wait for the next bill to drop. In the meantime something comes up, an anniversary, a speeding ticket and you just don't have the $597.99 to pay this bill this month. Many people will short pay the bill (pay 1/2 or 1/3)  and break it up into some sort of self determined payment plan. Meanwhile your doctor waits to be paid. The doctor is also waiting for the insurance company to pay as well 60, 90, 120 days, depending on the system the doctor is using. The underlying theme here is, the doctor is now a lender and guess what... most of them charge no interest and never check the credit of those they are extending credit to. Great for the consumer, bad for the doctor.

So here comes the inevitable question, would you be interested if the doctor offered you a way to go on-line and pay your bill and even break it up in monthly installments? Would you be willing to pay a nominal interest rate on your balance? If you are a doctor or work in a medical practice would you like to have a way for your patients to pay on-line and earn an interest rate while being fully compliant with lending laws? I ask these question because I truly want to know your thoughts. Maybe your answer is "Hey Eric, leave it alone, I like making my doctor wait, he can afford it". I would appreciate your comments and ideas and would be grateful if you would share this. Let's start a conversation.

With gratitude.